Along with other businesses the food delivery business is advancing day by day and undergoing different changes so to get a better version of itself. And to enhance customer experience you should establish a supply chain for each independent restaurant so to improve delivery services. As technology is evolving and the older brick and mortar models are collapsing. The customer has switched from traditional to online shopping. E-commerce has boomed greatly over the past decade. There is huge room for betterment and growth. To adopt the new features so to enhance customer behavior and to get a strong customer base. The core purpose of all this betterment is to satisfy the customer in terms of speed, choice, and experience. From the chaos caused by the current covid-19 pandemic outbreak foodservice operators find it a bit challenging to meet the customer demand.

Online food delivery has boomed and flourished during the recent decade when this online food delivery is incorporated with the third-party so to deliver the food with the shortest possible time. At the instant, the delivery system is of prime importance to every restaurant and online food provider. Nowadays our savvy and impatient customer is ready to pay more so to get quick and on-time delivery. The restaurant who has an integrated well-managed delivery system will rapidly become the choice of the customer and of course, gain a greater portion of market share and hype within a short time. Milenow has designed an advanced featured food delivery software that provides you with an amazing opportunity to grow your business by providing convenient high-quality food within a short test possible time to your customer meeting the demands of the customer and enhancing his experience.

Outsource or keep in-house delivery! what should be a better option?

Keep reading the article to get some information about outsourcing and in-house delivery. And after studying in-depth decide what suits your business and by which method you can get profit.

In house delivery

It means that you have a team of highly trained dedicated delivery staff with your own fleet of vehicles so to deliver your food parcel to the customer. It has a bundle of benefits for restaurants. Like one has complete control over the delivery process that helps to meet customer expectations. If your customer is facing any issue you don't have to coordinate with a third person as you all the owner of all the delivery systems.

Moreover, by creating a top-notch doorstep food delivery system you can enhance the customer experience and managed the entire supply chain. In the second place, it has a large profit benefit rather than another system. It enables you to deliver the order to the customer in the shortest possible time as your staff is only committed to you and will perform the specific task assigned by you. He doesn't have multiple restaurants to handle at the same time so it's time-consuming as well.

Outsourcing services

Outsourcing is another beneficial option for you. In outsourcing, you simply have to hand over your order to a third party. And the third party will responsible to deliver it to the customer at his doorstep. outsourcing foodservice operations might be a great idea for different reasons.

Some of them are outsourcing is fuss-free and lets you handle other hassles. It helps you avoid the different headaches and relieves your burden as well. So that you could work on your menu choices and other healthy options at a lower cost. And provide your customer with the best food at a reasonable cost. In the second place, it helps you modify your food service and work on other factors. So that you can improve your foodservice and work on its taste, menu choices, etc. It has some disadvantages as well. One is if your customer is facing any issue related to delivery time, efficiency then you have to contact the third party you hired for delivery and that is a time-consuming process affecting your customer directly or indirectly. Coz you are not independent in this process.

Restaurant chains can get a great benefit from both in-house and third-party services. But the bigger chains have to seriously consider the in-house delivery and invest in this strategy so to get a great benefit and enhance the customer experience as well.